How do I order?
You can order online using PayPal or e-mail your order to info@chillipepper-signs.co.uk Payment by Online BACS payment or credit and debit cards can be taken. Phone: 01600 719864.
How long will it take for my order to arrive?
Decorative stickers and window film by the metre will be dispatched within 2 working days. Made to Measure window film is dispatched within 2-5 working days after we receive payment. Your goods will need to be signed for so please make sure that you give us a delivery address where someone will be in, or you will need to collect from your local postal depot.
Do you deliver anywhere in the world?
We ship to anywhere. Shipping costs will be added at the checkout. Shipping costs are normally – Mainland UK £7.95, Europe £15.95, Rest of World, please email us for a quote.
How do I fit my stickers / Quick Guide
Make sure surface is clean & dry before applying letters. Secure with masking tape so you can check your happy the graphic is straight & centred before applying it. Apply masking tape along top edge so when removing the graphic your position is not lost.
Carefully remove the backing paper. Position graphic using your markers and apply firm pressure using a credit card or similar object. Work from the centre outwards using up & down firm strokes.
Gently peel away the transfer paper taking care the letters do not lift from the surface. Squeegee out any air bubbles.
Where can I use the stickers?
Any clean, flat surface but do not apply to newly painted surfaces. The stickers should remove easily with no harm to the surface they were applied to but due to variations in surface materials we cannot be held responsible for any damage incurred when using and removing.
Are they easy to fit?
Very easy – by following simple directions you can give your room a very quick face lift.
Are they easy to clean?
Yes, just use a damp, lint-free cloth, avoiding any abrasive materials.
How do I remove them?
You simply peel them off, but they cannot be re-applied. The stickers should remove easily with no harm to the surface they were applied to but due to variations in surface materials we cannot be held responsible for any damage incurred when using and removing. Blackboard stickers have a very strong adhesive and may lift off a layer of paint on removal.
How long should I wait to install my sticker after painting?
If you have recently painted your walls, we recommend that you wait two – three weeks before trying to install your decal.
What format should I send my artwork in?
Please send your artwork in PDF, EPS or Ai format. If they are large images you can send them via WeTransfer or Mailbigfile. Email info@chillipepper-signs.co.uk